August 2022 - Cegura Technologies

31 Aug 22

Why is experience data important for improving customer service?

Quality customer service is more important than ever today. Customers, on the other hand, will do much more than stay if you treat them well. Customers who feel valued are willing to spend more for the opportunity to do business with you. What exactly is experienced data? Customers’ beliefs, emotions, and thoughts are represented by […]

29 Aug 22

Why is data security critical to the success of any business today?

The art of protecting digital information from theft, tampering, and unauthorized access is known as data security. It is a broad concept that encompasses all aspects of information security, from the physical security of hardware and storage devices to administrative and access controls, as well as the logical security of software applications. It also includes […]

26 Aug 22

How to Identify and Serve Your Most Valuable Customers

Customer segmentation is the process of categorizing your customers in order to understand how different groups of buyers relate to your company. Segmentation can reveal a lot about your customers, including which ones contribute the most to the bottom line of your business. Need assistance identifying the 20% of your customers who spend 80% of […]

23 Aug 22

What is a ransomware attack and how to protect your company against it?

Ransomware attacks are becoming more common. If you are unfamiliar with this type of virus, it is time to educate yourself in order to protect your data. First and foremost, what exactly is ransomware? Ransomware is a malicious virus that encrypts files and paralyzes digital systems. The threat actor then demands a ransom in order […]

19 Aug 22

How to Improve Your Business’ Cloud Security

On a daily basis, cloud security threats to your business become more complex, sophisticated, and difficult to detect. Here are four steps you can take to strengthen your organization’s cloud security. Authorization Ensuring that your employees only have access to the data they need to perform their job functions can help your company reduce risk […]

17 Aug 22

The Real Reason For Successful Phishing Attacks

Every day, millions of users around the world are put at risk (well, every 30 seconds to be exact). Simply put, cybercriminals and their techniques are evolving. But it’s not just traditional phishing scams that are wreaking havoc on a variety of businesses; spear phishing and CEO fraud now provide a much more damaging scope […]

10 Aug 22

3 Qualities of Excellent Customer Service

Have you ever received outstanding customer service? What about a bad experience? For better or worse, our experiences immediately shape our opinion of a company or brand. Companies thrive or fail based on their customers’ preconceived notions. The following are customer service essentials to keep clients happy and provide the best possible service. Practice Patience […]

08 Aug 22

Three Rules For Building Phenomenal B2B Customer Experiences

User experience is now the best way to describe a company’s brand. Customers of today want more than just great products; they also want superior experiences that help them achieve their goals. The ease, value, and customization of business-to-business (B2B) interactions should be comparable to those of business-to-consumer (B2C) interactions. If you want to Outsource […]

05 Aug 22

Customer Retention And Acquisition: Which Should You Focus On?

Customer Retention And Acquisition: Which Should You Focus On? Although our relationships with the companies we do business with may not be the most sentimental ones in our lives, the truth is that they have a significant influence on our financial decisions, our time management, and the security of our private data. What are today’s […]

Sales & Customer Acquisition Services in Dubai

03 Aug 22

Use Technology to Enhance Omni-Channel Communication

By connecting a brand’s message with a potential customer across all customer touchpoints, omnichannel communication creates a consistent experience each and every time. Sales & Customer Acquisition Services in Dubai are better able to provide more personalized experiences when their customers have positive experiences, which improves customer loyalty. The Function of AI in Multichannel Communication […]

Month: August 2022