Best Business Process Outsourcing (BPO) Service provider Cegura
Cegura TechnologiesCegura TechnologiesCegura Technologies
+44 2036306666
sales@cegura.com
Kolkata, India

Month: October 2021

Cybersecurity Threats

Cybersecurity: Building a fortress or staying ahead?

Too often, cybersecurity teams have taken the approach of constructing a castle to defend their organizations and then sitting back and waiting for attackers to attempt to scale the walls. Effective cybersecurity in today’s digital world is anything but static. The world around us is constantly evolving and changing, and the threat landscape is no […]
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Business Data Secure

Four Strategies to Keep Your Business Data Secure

Cyberattacks are becoming more common. Because of the increasing number of internet-connected devices and the monetary value of business data, cybercriminals have more to gain than ever before from breaking into a company’s network. Hackers frequently target operations of all sizes, which means that any company that holds sensitive information requires defenses to keep that […]
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Customer Experience Transformation

The Five steps to Customer Experience Transformation

Many organizations strive for improved customer experience (CX), which leads to increased customer satisfaction, loyalty, and advocacy. Understanding customers is the first step toward providing a good customer experience, and artificial intelligence (AI) can assist in this process. The five-step methodology for using AI to gain a faster, real-time understanding of customers is outlined below. […]
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Cx Strategy apt for your business

Is Your Cx Strategy Wired for Success?

Transforming your customer experience can add a lot of value, but only if it’s done in a way that leads to specific business goals. According to Gartner, 89 percent of businesses will soon compete primarily on customer experience (Cx), which means that companies that prioritize Cx are more likely to stand out from the crowd […]
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artificial intelligence

AI’s Vital Role in Enhancing Customer Experience

Previously, companies would focus solely on lowering costs or increasing the quality of their products to oust competitors; however, the landscape today is very different. Companies nowadays compete on the basis of their customer experience. Of course, providing excellent customer service is critical in the digital economy, but the companies that thrive use cutting-edge technology […]
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BPO Employee Satisfaction

Four Best Practices for Maintaining Employee Satisfaction

Employee satisfaction refers to an employee’s level of happiness or contentment with his or her job. Employee satisfaction is critical in any business or organization. Employees who are happy and satisfied with the management and work culture are more likely to contribute to the company’s success. Learn the Best Practices for Maintaining High Employee Satisfaction. […]
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Managing Remote Employees

5 Quick Tips for Managing Remote Employees

Most businesses have had months to develop a remote-work experience that will keep employees productive and engaged, but many still regard remote work provisions as temporary. Tips for Managing Remote Employees 1. Keep an eye out for signs of stress in your employees. In order to gain insight into employees’ challenges and concerns, use both […]
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Cegura Technologies is a leading Business Process Outsourcing (BPO) Service provider.

Other Facilities

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