Business Archives - Page 41 of 41

13 Aug 21

How to Manage Your Remote Workforce: Choosing the Best Solution for Your Company

COVID-19 has affected the way businesses manage their workforce. People are consciously practicing social distancing and moving into virtual workspaces to ensure that business operations continue uninterrupted. While we all hope that this pandemic passes us by quickly, it is essential to consider that remote working is here to stay. Here are a few tips […]

09 Aug 21

Four Ways AI can Improve Customer Service Experience

If the numbers are any indication, you might think voice assistants and chatbots could be on their way to taking over the world. Nearly a quarter of businesses have increased their spending on artificial intelligence since the pandemic began, and 75% plan to continue or launch new initiatives after the pandemic is over. By 2024, […]

29 Jul 21

Importance of Cyber and Data Security

You’ve probably heard of cybersecurity because it’s been making headlines in the news, on the internet, on social media, in IT forums, and so on. With cyber-attacks increasingly posing a threat to businesses, cybersecurity is becoming increasingly important in the fight against such threats. Here are some reasons which indicate Cyber and Data Security is […]

27 Jul 21

Combining AI with Humans for customer service

The current pandemic has speeded up the need for digital transformation in a variety of industries. Across industries, business leaders are using AI and automation to transform customer service and bridge the gap between customer expectations and service delivery. However, the importance of the human element in customer service cannot be overstated. To make a […]

12 Sep 13

Advantages of Inbound Call Centre

Advantages of Inbound Call Centre Call Centre is extremely important especially when it comes to providing visibility to your business so that it attracts new customers and generates revenue. Inbound call centre offer numerous advantages to your business in more than one way as your business not only saves huge amounts of money but also […]

06 Sep 13

How World’s Best IT Solutions Providing Company Will Help You Grow Your Business

How World’s Best IT Solutions Providing Company Will Help You Grow Your Business Are you still stuck with those traditional communication sources to satisfy your customer’s needs and generate good revenue? You need an expert who will assist you with world’s leading IT solutions like network consultancy, call centre consultancy and IP phones for your […]

30 Jun 13

Call Centre Solutions: Outsourcing your business needs

Call Centre Solutions: Outsourcing your business needs Call Centre is one of the most competitive and demanding sectors today where call centre agents are required to handle customer calls and provide customer satisfaction through the customer interaction. The inbound process offers flexibility to the organization and even reduces marketing and advertising costs as well as […]

28 Jun 13

Cegura Technology Solutions: Leading Call Centre Company

Cegura Technology Solutions: Leading Call Centre Company Today, Business Processing Outsourcing (BPO) has become one of the most prominent field in the IT sector and is expected to dominate in the coming years. Most business outsource their calling solutions in the hands of call centre consultancies and BPO companies so as to provide their customers […]

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